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Frequently Asked Questions

Find answers to the most common questions about EZFlip.

General Questions​

What is EZFlip?​

EZFlip is a provably fair online casino powered by the Solana blockchain. We offer fast, transparent, and exciting gaming experiences with instant deposits and withdrawals.

Online gambling laws vary by jurisdiction. It is your responsibility to ensure that using EZFlip is legal in your location. We do not accept players from prohibited jurisdictions.

What cryptocurrencies does EZFlip accept?​

We primarily accept SOL (Solana's native token) and various SPL tokens. Check our Supported Tokens page for the full list.

Is EZFlip fair?​

Absolutely! All our games use a provably fair system that allows you to independently verify every game outcome. Learn more on our Provably Fair page.

Account & Wallet​

How do I create an account?​

Simply connect your Solana wallet to EZFlip — no traditional signup required! Your wallet address serves as your account.

Which wallets are supported?​

We support all major Solana wallets, including:

  • Phantom
  • Solflare
  • Backpack
  • Ledger (via Phantom or Solflare)
  • And more!

Can I use multiple wallets?​

Yes, you can connect different wallets. However, each wallet address is treated as a separate account.

How do I recover my account?​

Your account is tied to your wallet. As long as you have access to your wallet (via seed phrase or hardware wallet), you have access to your EZFlip account.

Deposits & Withdrawals​

How do I deposit?​

  1. Connect your wallet
  2. Click the deposit button
  3. Enter the amount
  4. Confirm the transaction in your wallet

How long do deposits take?​

Deposits are near-instant, typically confirming within 1-2 seconds thanks to Solana's fast block times.

How do I withdraw?​

  1. Go to your profile or click your balance
  2. Select "Withdraw"
  3. Enter the amount
  4. Confirm the transaction

Are there withdrawal fees?​

EZFlip does not charge withdrawal fees. You only pay the minimal Solana network transaction fee (typically less than $0.01).

What's the minimum deposit/withdrawal?​

  • Minimum Deposit: 0.01 SOL (or equivalent)
  • Minimum Withdrawal: 0.01 SOL (or equivalent)

Why is my withdrawal pending?​

Withdrawals are typically instant. If your withdrawal is delayed:

  • Check the Solana network status
  • Ensure you've met any wagering requirements on bonus funds
  • Contact support if it's been more than a few minutes

Games​

What games are available?​

Currently available:

  • 🪙 Coin Flip — PvP coin flip duels
  • 🎰 Jackpot — Jackpot-style betting

Coming soon:

  • 📈 Crash
  • 🗼 Dream Tower
  • 📍 Plinko

What is the house edge?​

Each game has its own house edge, typically ranging from 2-5%. Check individual game pages for specific information.

Can I play for free?​

Currently, all games require real cryptocurrency. We recommend starting with small bets to get familiar with the gameplay.

What happens if my connection drops during a game?​

Our system handles disconnections gracefully:

  • Coin Flip: The game continues and resolves normally
  • Jackpot: Your bet remains in the pot
  • Results are recorded on-chain and can be verified

Bonuses & Promotions​

How do I get a bonus?​

Bonuses are available through:

  • Coupon codes — Enter special codes to claim bonuses
  • Daily Races — Compete for daily prizes
  • Weekly Raffles — Win raffle tickets through gameplay
  • Promotions — Follow us on social media for special offers

What are wagering requirements?​

Wagering requirements are the amount you must bet before bonus funds become withdrawable. For example, a 10x wagering requirement on a $10 bonus means you need to wager $100 total.

Do bonuses expire?​

Yes, most bonuses have an expiration period. Check the specific terms of each promotion.

Can I withdraw bonus funds?​

Bonus funds must meet wagering requirements before withdrawal. Your main balance is always withdrawable.

Provably Fair​

What does "provably fair" mean?​

Provably fair means you can mathematically verify that game outcomes were determined fairly and weren't manipulated by the house.

How do I verify a game?​

  1. Go to your game history
  2. Click on any game to see its details
  3. Use the provided seeds and hashes to verify the outcome
  4. Check our Provably Fair page for detailed instructions

Can EZFlip cheat?​

No. Our provably fair system uses cryptographic commitments that make cheating mathematically impossible. The server seed is committed before you place your bet, and you can verify this after each game.

Security​

Is my wallet safe?​

EZFlip never has access to your private keys. We only request permission to:

  • View your wallet address
  • Request transaction signatures (which you approve)

Has EZFlip been audited?​

Our smart contracts and provably fair systems have been reviewed for security. We're committed to maintaining the highest security standards.

What if I suspect fraud?​

Contact us immediately through Discord or email. We take all security concerns seriously.

Responsible Gaming​

How can I set betting limits?​

Visit your profile settings to set:

  • Daily deposit limits
  • Session time limits
  • Loss limits

Can I self-exclude?​

Yes. Visit our Self-Exclusion page to temporarily or permanently exclude yourself from playing.

I think I have a gambling problem. What should I do?​

Please visit our Responsible Gaming page for resources and support organizations that can help.

Still Have Questions?​

Can't find what you're looking for?

  • 💬 Discord: Join our community for live support
  • 🐦 Twitter: Follow @ezflipgg for updates
  • 📧 Email: Reach out through our Discord support channels

Last updated: January 2026